What personal data we collect and why we collect it

We may collect and store any information you provide us when you use High-Def Surveillance, LLC Services, including when you add information on a web form, add or update your account information, or dispute resolutions, or when you otherwise correspond with us regarding High-Def Surveillance, LLC Services.

When you use High-Def Surveillance, LLC Services, we also collect information about your transactions and your activities. In addition we may collect the following types of information:


  • Contact information, such as your name, address, phone, email and other similar information.
  • Financial information, such as the full bank account numbers and/or credit card numbers that you link to your account or give us when you use High-Def Surveillance, LLC Services.
  • Detailed personal information such as your date of birth or national ID number.
  • We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, your results when you respond to a survey, your interactions with members of the High-Def Surveillance, LLC corporate family or other companies (subject to their privacy policies and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole). Additionally, for quality and training purposes or for its own protection, High-Def Surveillance, LLC may monitor or record its telephone conversations with you or anyone acting on your behalf. By communicating with High-Def Surveillance, LLC, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
  • Information from other sources: We may also obtain information about you from third parties such as credit bureaus and identity verification services.
  • Authentication and Fraud Detection: In order to help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with High-Def Surveillance, LLC Services. We may also evaluate your computer, mobile phone or other access device to identify any malicious software or activity.

Disclosure:

We may disclose your non-public personal information to affiliates and non-affiliated third parties:
High-Def Surveillance, LLC discloses to affiliates and non-affiliated third parties, non-public personal information only in connection with our servicing of, or conducting business on behalf of, your account. Such disclosures may be provided to affiliates and non-affiliated third parties (i) as required or necessary to carry out fully and properly the business conducted by High-Def Surveillance, LLC ; (ii) as required by law or legal process, or; (iii) with your consent.